FAQs

 

General

What are the registration fees?

Registration is free for a limited time. We simply ask that you register and share your personal fundraising page. Every donation made to Ignite Hope goes directly to supporting sick and injured kids at Phoenix Children’s.

After our limited period of free registration, adult registration is $45 person and youth is $15. Day of registration is $55 for adults and $15 youth.

There is no registration fee for virtual participants. Your personal donation and fundraising efforts are greatly appreciated.

Can I register on the day of the event?

Yes, on-site registration will be available at the prewalk festival. To help us plan, preregistration is strongly encouraged. Registration at the festival is $55 for adults and $15 for youth.

We have a group that is walking. Does everyone have to register?

Yes, for planning purposes we require that all walkers register and accept the participant waiver. Parents and legal guardians may accept the waiver for minors.

How can I obtain luminarias?

You can purchase a 10-pack of luminarias when you register. If you've already registered, you can place your order online or email ignitehope@phoenixchildrens.com

Do I get an event t-shirt?

Registered participants will receive an Ignite Hope shirt (while supplies last & size availability not guaranteed). Event shirts will be available for pickup Tuesday, December 6 and Wednesday, December 7 from 9:00 a.m. - 5:00 p.m. at Camelback Toyota (1550 E Camelback Rd., Phoenix, AZ 85014).

You can also show your support for Phoenix Children's by wearing a vintage Ignite Hope t-shirt during the walk!

Virtual participants will not receive a shirt or candle.

Fundraising

Is fundraising required?

Phoenix Children's relies on donations from our community to deliver world-class care that saves children's lives every day.

We encourage everyone who signs up for Ignite Hope to raise a minimum of $250. Visit our fundraising page to learn how easy it can be to reach that goal. Every dollar raised goes directly toward supporting the children and families in our care.

Your fundraising efforts will help us hit our fundraising goal. Our top fundraisers will be publicly recognized during the event! Log in to your participant center to discover tips and tools to fundraise.

Can I personalize my page?

Yes, we hope you will! The more your page is personalized, the more effective it is. You can personalize it several ways:

  • The page you're assigned contains our default Ignite Hope photograph. We encourage you to upload your own photo or even create your own mini gallery.
  • The standard page includes a general message about why people participate in the walk. We encourage you to replace this message with your own personal statement. Tell your story and let others know why you walk for Phoenix Children's.

How do people donate to my page?

Your family and friends can search for your fundraising page by using the “Donate” button or by going to the “Donate to a Fundraiser” section on the home page. They can search by your name or your team's name and then follow the prompts to make their gift.

A thank you email is automatically sent to everyone who makes an online donation to you.

Where does the money go?

There are more than 60 programs and services at Phoenix Children's supported fully or partially through donations. Your fundraising efforts support programs such as animal-assisted therapy, 1 Darn Cool School, spiritual care, and music and art therapy.

How should I provide my donations to Phoenix Children's?

Supporters are encouraged to donate online through your personal fundraising page. For those who prefer to donate by check, gifts should be mailed to:
Phoenix Children's Foundation
Attn: Ignite Hope
2929 E. Camelback Road, Suite 122
Phoenix, AZ 85016
All checks should be made payable to Phoenix Children's Hospital. Please ask your supporters to provide the name of the individual fundraiser or team they are supporting on the memo line of check.

Do you send a tax receipt for donations?

Phoenix Children's acknowledges all donations and provides an automated tax receipt by email after the gift has been made. Please save this email for your records.

Donors who give by check will receive a tax receipt by mail after the gift has been processed. Please allow up to 10 business days to receive it.

What is the Phoenix Children’s Foundation tax ID number?

Our tax ID number is 74-2421549.

Teams

What's the benefit of forming a team?

Forming a team is a great way to rally the people closest to you—family, friends and colleagues—for an important cause. In addition to a personal fundraising page for each walker, teams get a page to showcase their collective fundraising progress.

How do I form a team?

Team captains can create a team during the registration process.

How do others join my team?

All team members must register to walk. During registration, walkers can join your team by searching for and selecting your team's name.

If I register before my team captain, can I still join their team?

Yes. After your team captain has registered, log in and go to your Participant Center. Click on the Profile tab, then click on the Event Options tab and look for "Change Team Membership." You'll see an option to Join a Team or say that you are happy with your current team settings. You won't have the option to join the team until the captain has registered.

Can I join a team after I've completed the registration process?

Yes. At any time after you register, log in and go to your Participant Center. Click on the Profile tab, then click on the Event Options tab and look for "Change Team Membership." You'll see an option to Join a Team or say that you are happy with your current team settings.

Event Day

If I am participating from home, how do I view the program?

Our program will be featured on Facebook Live. You'll receive additional information about viewing the program after you register.

How do I get to the walk?

The walk starts and ends at North High School at 1101 E. Thomas Road, Phoenix, AZ 85014. Beginning at 3:30 p.m., the eastbound Thomas Road lanes will be closed from Seventh Street to Phoenix Children's. There will be one westbound lane open. Please plan accordingly.

Where should I park?

Limited parking is available on campus at North High School. Additional parking will be available in the neighborhood surrounding North High School.

We ask that everyone be considerate of the neighborhood and its residents. Please keep noise to a minimum and avoid littering. See our parking map (PDF).

What is the walk route?

The 1.1-mile walk route starts at the North High School baseball/softball fields and runs north on Dayton Street to Thomas Road, where it runs east to the Phoenix Children's campus. The walk route returning to the high school is the same and is self-guided.

What security measures are in place?

Walker safety is a high priority. Security personnel and police officers are present throughout the hospital campus and along the walk route. Traffic on Thomas Road is limited to one westbound lane during the event.

Can I push a stroller or wheelchair?

Absolutely — this is a family-friendly event.

Can I jog, rollerblade or bring a scooter?

For everyone's safety, we ask that all participants walk.

Can we bring our dogs?

In accordance with the Americans with Disabilities Act (ADA) requirements, only service animals that area trained to assist you with tasks of daily living, and certified by the ADA, are welcome at North High School. Any individual whose service animal does not meet this policy is subject to removal from North High School property. “Comfort Animals” are not considered service animals. Visitors in violation will be asked to leave.

Animals who provide personal protection, emotional support, companionship, and therapy are not considered service animals under the ADA requirements, and therefore will not be allowed access to North High School. We apologize for any inconvenience this may cause.

My question wasn’t answered here. Whom can I contact?

Please send your questions to ignitehope@phoenixchildrens.com and we will do our best to get it answered right away.

Fundraising Center Website

Does my child (12 and under) get a fundraising page?

All registered participants receive a fundraising page. If they choose to fundraise, they may personalize their page.